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Speaking Services: TopicsJulie Weir offers Full-Day and Half-Day lectures that can be specially designed to your audience's interests. Choose from the list below and customize your next lecture. Be People Smart…How to Deal with the Four Different "Planets" that People Come From! Be People Smart…How to Deal with the Four Different "Planets" that People Come From!People possess a mix of four different behavior traits; dominance (control), extroversion (people), pace (patience) and conformity (systems). One of these traits will be their strongest and dictate 50-70 percent of his or her behavior. Since the strengths and natural responses of each trait are unique and very different from the other traits, it can feel at times like the people you work with are from another "planet" if they do not share your same strongest trait. This is when communication breaks down and conflict occurs on dental team. When team members understand these four behavior styles, they can communicate, work more effectively and make the best use of each others' strengths which will reduce conflict and increase productivity in the workplace. Causes of team conflict and how to productively solve it will be discussed. These insights will help doctors better manage their employees to keep morale high in the office. Also, through understanding the communication style of each "planet", team members will learn how to present treatment information in the patient's "language", thus making it easier for the patient to understand, resulting in increased treatment acceptance.
Take The Lead in Practice Management and Win Your Race!Julie will discuss the best practice management tools for the dental office that will help staff members create excellence in teamwork, managing patients and systems in the office to decrease stress and increase profits. Topics will cover:
Throughout the talk, team members will create a specific Action Plan for implementing these steps to take their practice to its next level. This talk can also be customized specifically for the needs of a pediatric dental practice.
Hire the Right Person the First Time!Attracting and hiring the right person for the job is every doctor's challenge. When it is time to hire a new team member it feels like the luck of the draw to end up with a motivated person who has the right personality and the skills to be successful in the position you would like to fill. Julie will discuss a step by step hiring process that will eliminate many of the pitfalls that can happen and result in the wrong hire. Julie will teach doctors how to:
Stop the Insanity! Scheduling for the Pediatric Dental Patient That WorksDiscover valuable tips on how to handle the challenges of scheduling for pediatric dental patients so your days are productive and stress free! Learn how to incorporate scheduling goals, new patients, emergencies and difficult patients successfully into your schedule and the right verbal skills to make it work. Throughout the talk, team members will create a specific Action Plan for implementing a better way of scheduling when they return to their office.
YOU Are the Product Patients Are Paying for!This talk will discuss how to build successful patient relationships and deliver above and beyond customer service to your patients. These are the most important internal marketing tools for the high quality, high service dental practice that wants to increase patient referrals, increase patient retention and increase practice profits. The team will learn ways to exceed patient expectations throughout each phase of a patient's appointment.
Team Tools for Triumph — Create a Productive and Effective Dental TeamProductive dental teams don't just happen by chance, they use great tools. This talk will teach doctors how to create and share their vision and goals of the practice in a team meeting, how the team can create mission statements to serve the patients and each other, discuss the three different types of team meetings that should be held throughout every month, how each of these meetings work, what should be on the agenda, how to work through conflicts and how to effectively implement the information exchanged at a team meeting. This talk will also identify the different types of behavior strengths team members have, how to understand them, use them most effectively and communicate successfully with each other based upon these strengths. Leadership: Your Secret Tool for SuccessThis talk will create an awareness of the importance and value of good leadership skills and how to apply them in the dental office. Two different offices can receive the same practice management tools. One will soar past their goals, while the other will struggle. What is the difference? It is the leadership skills of the doctor and office manager with staff and patients. You do not have to be born a leader to use these specific leadership tools effectively and successfully, you just have to know what they are. How To Set, Monitor and Understand Your Practice Vital SignsThis talk will discuss what goal numbers to set, why reviewing practice numbers is important, how to monitor these goal numbers, discuss them as a team and and what to do differently when goal numbers are not being reached. When the team understands where the benchmark for practice performance is, there is greater synergy for practice success. Having a handle on the practice vital sign numbers is vital to its financial growth and success. Increase Profits with a Dental Practice Business Plan and Great Leadership SkillsThis talk will address specifics in four important areas of every
successful practice that create the framework for a strong practice
foundation and generate increased profits: business plan and goal
numbers, practice systems and team effectiveness and doctor leadership. Learn more about Julie's customized consulting programs. |
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